In many cases, salespeople get a bad rap. And the number one reason most people state for not liking salespeople is that they push their agenda without listening to, acknowledging or meeting the needs and wants of the consumer. This disconnect is commonplace in many interactions between customers and service providers. In fact, these are […]
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How to Get Back on Track With Your New Year’s Resolutions (It’s Not Too Late!)
As we pass the halfway point in the calendar year, many of us have lost sight of our New Year’s resolutions. The enthusiasm and drive to pursue new passions, reach for new goals, and achieve resolutions has taken a back seat to the daily grind and distractions with which our lives can become consumed. According […]
The Value and Process of Exercising Present-Moment Awareness
In today’s fast-paced world, most of us have a daily to-do list that is insurmountable. Coupled with internal and external expectations to deliver things better and faster than our competitors, staying in the moment has become a discontinued luxury—an acceptable casualty in the course of doing business. But in the haste to save precious time, […]
5 Questions to Transform Your Company Culture Through High Performance Coaching
Company culture is a hot-button topic. Like most things in life, companies adapt and change over time. From the products or services they offer, to how they engage with their clientele, to their mission and purpose, great companies understand that adaptation in these areas is a natural part of doing business. And these changes come […]
What Does It Really Take to Be a Successful Salesperson? The Answer Is Simpler Than You May Think.
What is at the heart of being a successful salesperson? The answer is simple: meeting the needs and wants of the other person at their level. The “how” is the important part. In many cases, salespeople get a bad rap. And the number one reason most people state for not liking salespeople is that they […]
5 Simple Steps to Help You Finish What You Start
A common challenge of completing the tasks that we set out to do is that we are often distracted by other things that we perceive to require immediate attention. Here are five tips to help finish what you start. Legacy is a common term that is often used in reference to what we leave behind […]
The One Thing Everyone Wants — and How to Get It!
Regardless of profession, industry, or station in life, there is one thing nearly every person wants. There is one thing nearly everyone in the world wants — and it’s not limited to any one particular material item. Whether it comes to professional success, creativity, passion, purpose, energy, productivity, money, love, friends, happiness or anything else you can imagine, the response is […]
Heart-Based Approaches to Building a Better Business
Working from the bottom of your heart will get you further than working from the bottom of your profit and loss statement. Odds are, you know how to think about your business in terms of operational efficiency, profitability margins, and strategic planning. You know the structure you need in place to service your clientele, the […]
12 Meaningful (and Free) Gifts for Business Associates
How to show your appreciation in a way that builds stronger relationships with employees, vendors and other colleagues. Corporate gifting has pretty much always been a de rigueur expense for most companies, with resulting spending that is simply staggering. A July, 2021 study conducted by Coresight Research (sponsored by GiftNow) estimated that the corporate gifting […]
20 Signs of Leadership Excellence
There is ample discussion about the best styles of authority and how to emulate them, but far less about the more nuanced attributes of excellent leadership… until now. Depending on what books or articles you read, there are more than twenty different leadership styles. An autocratic leader, for example, is generally a unilateral decision-maker, while […]
10 Ways to Buy More Time
While working conditions have certainly improved, the Bureau of Labor Statistics estimates that the average American works 8.8 hours per day. Yet research suggests the average worker is only productive for less than three hours during their workday. From checking social media to texting family and friends to surfing the internet, our workdays are wrought with distractions that impact […]
5 Steps Towards Global Connectivity
Have you ever taken a moment to consider how truly interconnected we all are? Think about how your ability to make someone laugh or cry, feel safe or insecure, or appreciated or neglected not only affects them, but their interaction with others. And each person with whom they interact, in turn, connects with exponentially more. […]
The BUILD Framework® Offers Critical Support to Recovering Business
According to the National Academy of Sciences, over 40% of businesses in the United States were at least temporarily closed because of COVID-19. And an even larger percentage made significant changes to their standard operating procedures. As the country and the world begins the process of opening back up, “returning to normal” can and will […]
Boundaries Set You Free
As we speed towards the upcoming months, activities, vacations, and general socializing are all ramping up. Meanwhile, more businesses are reopening and restrictions are lessening. Vaccinations are becoming readily available and many people are inching closer and closer toward a sense of pre-Covid interaction and engagement. With so much uncertainty and seemingly ever-changing information, comfort […]
The Value of Compassion
When we think of compassion, we often think of comforting someone. We think of both sympathizing and empathizing with a friend, colleague, family member, or partner who is struggling with a personal challenge. Without a doubt, this type of response is valuable and offers qualitative support to someone during a trying time. It also demonstrates […]
The Art of Owning A Mistake
Whether it is on a personal or professional level, we all know mistakes happen. From a cognitive perspective, we understand that it is how we respond to the mistake that is paramount to preserving our own integrity and satisfying the offended party. However, like many things in life, we might know why we should respond […]
5 Keys to a Healthy Partnership
In basic terms, a partnership is when two or more people consciously choose to work in tandem towards a common task. This can be short or long term. And this can be personal or professional. There are many types of partnerships that exist. In our personal lives we have friendships, platonic love, and marriages. We […]
Why Failure Is A Choice
If you know me, have read my book or articles, or have watched The BUILD Framework® Show I host, you will know that I try to keep things positive. I certainly feel it is more effective to focus on the positive when it comes to goal setting, personal growth, building relationships, leading others, and so […]
New Year, Old You
At the end of every year, there is always quite a bit of talk about setting New Year’s resolutions. We are encouraged to set new goals, establish new rituals, develop healthy habits, and generally reinvent ourselves. A study by Inc.com determined that five of the most common resolutions of 2020 were to: Lose weight/diet Exercise […]
The Ultimate Gift
Pandemic or not, there is no slowing the quick descent into the holiday season. And regardless of the holidays you and your family choose to celebrate, the reality is that most of us get caught up in the hustle and bustle. And with that comes pressure. The pressure to buy all the right presents, plan […]
Turning Anxiety Into Opportunity
As we roll quickly into the holiday season, it is abundantly clear that this will be a very different experience for most of us. This time of year almost always adds more stress to people’s lives. Couple that with the current circumstances and it is a potential recipe for disaster. Travel will be down. Gatherings […]
The Most Valuable Form of Currency
There are many ways to exchange goods and services. Currency is a system that represents value in a particular country. A barter system is a method of transaction in which products or services are exchanged without the use of money. Credit allows the buyer to procure something of value with the promise to repay at […]
Redefining Crisis Management
When you hear the phrase “crisis management”, what comes to mind? What feelings does it engender? What are your biggest concerns? For most of us, this phrase has a very negative connotation. A crisis is often unexpected, severe, and something for which we feel ill-prepared. Whether it is a personal or professional crisis, the impact […]
10 Tips to Create Great Partnerships in Life and Business
Life is filled with a series of partnerships. And while they may vary in scope, length, and intensity, each has the opportunity to be meaningful. Whether it is a personal partnership between family, friends, or lovers, or a professional relationship between business partners, companies and customers, or businesses and vendors, you should choose your partnerships […]
10 Principles of Loyalty
In the last few months, we have all heard the phrase “new normal” more times than we can count. The way we socialize, attend school, participate in activities, and work have all been adjusted due to COVID-19. Whether these are short-term changes or more enduring is yet to be seen. However, as much our lives […]
5 Ways to Maximize Your Connections
One of the cornerstone elements of The BUILD Framework® is “B” — Build Relationships. However, when most people hear the word relationships, we think about people with whom we will have regular, lasting interaction for mutually beneficial purposes. This is certainly a part of relationships. But, every relationship, be it everlasting or simply a brief […]
8 Steps To Stop Feeling Overwhelmed
The feeling of being overwhelmed tends to sneak up on us. We often equate being overwhelmed to an overabundance of responsibilities. In general, I find most people tend to balance a lot of responsibilities without even realizing just how much they take on and accomplish every day. It is truly remarkable. But at what toll? […]
COVID-19: A New Paradigm
Current circumstances aside, stress has always been and always will be a daily part of most of our lives. We stress about work, family, and friends. We stress about health, retirement, and our kids. We stress about bills, body image, and even our legacy. And while each of our situations is unique based on our […]
5 Keys to An Effective Professional Transition
According to the Bureau of Labor statistics, the average person will have 10 different jobs by the age of forty. Some of the most common reasons people leave their jobs include limited opportunities to use their skills, bad management, poor company culture, lack of advancement, too much or too little work, and lack of acknowledgement/benefits. […]
4 Keys To Being a Successful Entrepreneur
There are over 580 million entrepreneurs in the world. Many of us have great ideas. We dream of new inventions, starting businesses, and even running our own companies. We imagine what it would be like to be the steward of our own success. But how do we go from idea to successful execution? The reality […]
New Year, New You: Refining Your Resolutions
When we think of the New Year, we often think of resolutions. I want to lose 20 pounds. I want to start my book. I want to get a new job. Sound familiar? Ask yourself this: how many resolutions have you started and kept? How many have failed? Do you know why? Let’s start with […]
The 5 Step Blueprint For Better Work-Life Balance
For many of us, work is a necessity. We need to work to pay the bills, feed and clothe our family, put gas in our car, and purchase the many other essentials to keep our lives running smoothly. And because we associate work with obligation, it has earned a rather negative connotation in our minds. […]
The 4 Key Principles of Gratitude
As children many of us were taught to use the words “please” and “thank you” as a standard course of communicating with people. Please was the “magic” word when we needed or wanted something. And “thank you” was our way of showing appreciation to someone else for providing us with something. While this was most […]
In 2001, I was a regional security manager for Electronic Data Systems (EDS). As the personal liaison to all the federal agencies for my region, I made it my responsibility to know the teams at the various agencies. If I didn’t know them well enough, I wasn’t doing my job. At the time, a partnership […]
Are you aware of the negative self-talk in your head?
For some of us there is a consistent negative internal dialogue that takes place in our minds. The good news is you don’t have to listen to it!
According to the National Science Foundation the average person has about 12,000 to 60,000 thoughts per day. Some say this number is much higher. Of these thousands of thoughts, apparently 95% are…
Are you growing and learning or just busy dying?
All life is movement. You are either moving forward in progress or backward in decline, there is actually no such thing standing still.
There is an old saying that when you stop growing you start dying. This is so very true. Moreover, when you stop moving toward your dreams, you start moving away from them. Then, one day in the not too distant
Do you know the #1 thing absolutely required for success?
Most of us have visions and even associated plans for improving our lives. But without ACTION, we will never be able to manifest the dreams we desire.
It is an interesting phenomenon that at the beginning of each year there is a significant increase of individuals taking a close look at their lives and ‘making plans’ for a better….
Do you ever feel like there is simply too much in your life?
Most of us have heard the saying “less is more” and yet we have not come to realize how applying this Zen like approach to our lives can be transformational.
It is very easy to feel overwhelmed in today’s world. We are literally one click away from finding the answer to almost any question we can think of. We compile
Are you trying to do too much too fast and getting nowhere?
Most of us get excited for change and engage in a host of activities attempting to alter our lives, not realizing that small steps may be much more effective.
I used to fly helicopters. I specifically remember when learning to do this the tendency to overcorrect. In doing so this made things so much worse. I recall very clearly sitting
Are you looking back at who you’ve been or ahead to who you can be?
Even though most of us want to move forward, we actually spend most of our attention looking back at what was and not focusing forward on what can be.
We live our lives in chapters. When a particular chapter is over and it’s time to ‘leave the nest’ of that situation and experience – if we want to be able to truly ‘take flight’ into our new future,
Are you ready to face the next adventure in your life with enthusiasm?
Though most of us regularly dream of facing the next chapter of life head on, we rarely seek first to have the necessary tools in place to help us succeed.
We all want to feel the enthusiasm of a new found purpose, and to know we have the potential and ability to reach the next level of success. The challenge is that we do not take the time to evaluate what tools….
Do you have a clear vision in life pulling you toward greatness?
It can be easy to find ourselves becoming complacent in life, no longer seeking growth and evolution, using ‘acceptance of what is’ as a reason for being stuck.
There is a vast difference in ‘accepting what is’ in life and being able to ‘go with the flow’ and using that mindset to hold you back from continuing down your path toward greatness. Yes, acceptance
Do you want to leave a legacy and be of service to others?
Having a heart centred idea and taking action on its implementation is only one step. If we don’t finish what we start, we will not realize our full potential.
Yes, the essence of living in awareness is being present in this moment and feeling your life with an open heart……….
Are you looking for the BEST investment you can make – guaranteed?
Most of us search externally for that ‘perfect investment’ to increase our prosperity, not realizing the best investment we can make is in ourselves.
In the investment world we talk about “Return on Investment” (ROI) and many of us are always seeking out that next great deal. A new property? Some gold? Maybe bitcoin and
Do you let others lead you off the path you know you should be on?
Most of us know in our heart what our correct path is. Even so, we let others convince us to stray from that path and away from our true success and fulfillment.
I was leading a group coaching call the other day and the topic at hand was failure. I was reading quotes about how so many successful individuals pushed through multiple ….
Can you access the courage needed to share your authentic voice?
Life is a mystery. One thing we can do in appreciation of this amazing existence is to find our true voice and share it with the world!
We all have the ability to tap within ourselves and find courage. Most of us have had the experience where this has taken place when we least expect it – when some sort of ‘emergency’ arose and…
Do you really think what you are worrying about matters?
The mystery of life is an adventure that, while certainly challenging at times, should never be seen as a problem you must solve. The joy is in the journey.
There is a well-known trick to help you deal with any seemingly unsolvable or insurmountable problem you may be facing. That little trick is to ask yourself “Will this matter one…
Do you find yourself struggling to define your life purpose?
“Add value to a life each day and touch somebody’s heart; then in this world you’re on your way to play a vital part.” ~ John Peitzman (JP) Small things can touch someone’s heart. It takes but a moment to make a difference. Make the time. You’ll be surprised at how great you feel when […]
Do you over complicate your life and the direction you are traveling?
We can all get caught up in, quite simply, making things harder than they have to be. When we trust our hearts and engage with action, a straight line appears.
One of my favourite individuals and mentor, Brendon Burchard, has a saying he uses often: “Common sense is not common practice.” This is so very true on so many levels
Do you remember how you, how all of us, arrived into this world?
Life is a miracle. When we pause to reflect on this amazing opportunity we all have, it has an immediate and lasting impact on how we approach each day.
When my son was born it brought tears of joy to my eyes and reminded me of the moment (exactly 11 years earlier) that my daughter came into this world. Those two moments are etched ….
Are you aware of how people FEEL whenever they interact with you?
If we are not mindful, we can end up focussing on WHAT we are providing to those we serve at the expense of truly understanding the experience they are FEELING.
While being in service to others is generally understood in the typical customer experience nomenclature, it also holds true in our casual interactions. Whether you are an owner of
What’s the #1 thing everyone in the world wants?
I believe that the answer, quite simply, is: MORE. They want more success at work. They want more happiness. They want more passion in their relationships.
What else do we want more of? Most want more money. More energy. More productivity. More meaning.
Everyone wants more of the good things
How can you voice that true song in your heart that never disappears?
The answer is in understanding the power of never giving up; the power of commitment. This can be much more important than the specific action or methodology.
We’ve all heard the cliché about there being several ways to the top of the mountain. The truth is, no matter what path you choose to take, if you are not committed to do the work of walking…
What are you doing with the time that you spend each day?
The answer for most of us includes wasting quite a lot of it. Not just wasting time in what we are doing, but more tragically, wasting time in how we are being.
When is the last time you took time to pause and ponder your most valuable relationships? When is the last time you took some time to go outside for a walk with a friend?
What will you long for most when taking your last breath?
The answer for most of us is simply one more moment to be able to fully appreciate being alive in this world. Guess what? You don’t have to wait.
As life sneaks up on all of us, one thing is clear. Time goes by very fast! Especially when our age is older – we realize how quickly the days, weeks, months, years and decades go by. As time passes,
How can you GUARANTEE your success in this life?
The answer is in spending much more time understanding HOW you are versus concentrating only on WHAT you do. The external world manifests your internal state.